As it is National Mental Health day, it seems timely to talk about our Employee Assistance Programme. It is a service that is available free to all staff and, under certain circumstances, family as well.
Staff can access expert advice and compassionate guidance 24/7, covering personal and professional problems that could be affecting your home life or work life, health, and general wellbeing.
The Safe Estate Compliance Manager, Matt Ponder said: “The health and wellbeing of our employees is paramount. We are therefore proud to offer you all access to an Employee Assistance Programme (EAP), delivered by Health Assured, the UK and Ireland’s leading wellbeing provider.”
Here are some of the services that are part of the Employee Assistance Programme:
- Access to counselling for emotional problems and a pathway to structured therapy sessions (employees only).
- Legal information for issues that cause anxiety or distress including debt management, consumer, property or neighbour disputes (employees only).
- Bereavement support: qualified and experienced counsellors who can help with grief plus legal advisors to help with related legal matters.
- Medical information: Qualified nurses are on hand to offer support on a range of medical or health-related issues offering practical information and advice.
- Online Cognitive Behavioural Therapy (CBT): self-help modules, informative fact sheets and advice videos from leading qualified counsellors.
- 24/7 Health Assured Helpline for employees and immediate family members (spouse/partners and children aged 16 to 24 in full-time education, living in the same household) by calling 0800 028 0199.
There is also a separate helpline for Managers to seek advice in relation to their employees. They can assist with issues such as workplace conflict, team building and more. Both informal and formal referrals can also be made if there are concerns with an employee’s wellbeing (with the employee’s consent).
The “My Healthy Advantage smartphone app” with live chat and support, personalised news feed, weekly mood tracker, four-week plans, mini health checks and breathing techniques. Employees can set up the app with the Unique Code provided, and either a personal or work email.
A virtual library of wellbeing information with articles and self-help guides provide support on a range of health and advisory issues, as well as instant guidance to aid physical and mental health. The Wellbeing Portal requires a username and password issued to all staff by email today as a reminder, to mark National Mental Health Day.
Staff members can find detailed information about our Employee Assistance Programme on Central SharePoint here.
