Employer Engagement

There are many ways in which supporting Defence can help your organisation become stronger and more successful.

Your organisation – whatever its industry sector or size, can become a powerful force for positive change at a national and regional level.

The Ministry of Defence is keen to establish open, strategic relationships with employers, tailoring partnering opportunities to mutual needs and business goals.

Join some of the most dynamic organisations in the UK who are already enjoying relationships with Defence and working towards outstanding results.

Cranfield University recognised by the Ministry of Defence for their support to Defence People.

The University started its journey with Defence by signing the Armed Forces Covenant in December 2016. This year, it has received the Gold ERS Award, the highest recognition for its support to Defence.

Jon Stewart, Head of HR Operations, said: "Our HR policies ensure we offer flexibility to current and former military staff and their families, and we greatly value the skills and hard work our Armed Forces’ colleagues bring to our University."

Read the full story.

Network Training Partnership Ltd will offer free training and employment opportunities for veterans and service personnel.

Managing Director, Gary Tucker, said, “When we formed Network Training Partnership Ltd, a strong social responsibility programme was at the forefront of our plans.  We immediately signed the Armed Forces Covenant and were awarded Bronze as part of the Employer Recognition Scheme."  

Gary added: "Now, to achieve the Gold award within our first years is something we are exceptionally proud of and is a testament and formal acknowledgement of the work we have put in to support the Armed Forces community.”

Read the full story.

The Queen Elizabeth Hospital (QEH) King's Lynn NHS Trust has forged strong working relationships with RAF Marham and via the Step into Health programme is keen to promote employment from the defence community.

QEH Chairman, Professor Steve Barnett, said: "I am absolutely delighted that the Trust has been recognised for all of the hard work that they do in supporting the Armed Forces."

Steve added: "We value all of our ex-serving staff members, and are incredibly proud to regularly recruit ex-service personnel into the Trust.”

Read the full story.

Businesses and charitable organisations can sign the Armed Forces Covenant to publicly show their support for the Armed Forces community.

The Ministry of Defence publicly honours those organisations for their support through their Employer Recognition Scheme. Another mark of a supportive employer is to advertise jobs through the Career Transition Partnership.

The Armed Forces Covenant is the Nation’s commitment to those who proudly protect our nation, who do so with honour, courage, and commitment, that they and their families will be treated with fairness and respect in the communities, economy and society they serve with their lives.

Businesses and charitable organisations can sign the Covenant to publicly show their support for the Armed Forces community.

For employers, it demonstrates that they recognise the value our reservists, cadet force adult volunteers, regular soldiers and veterans contribute to our country.

It also shows they aim to uphold the principles of the Covenant: that no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen. And that in some circumstances special treatment may be appropriate, especially for the injured or bereaved.

Download your pledge template now. 

The Employer Recognition Scheme (ERS) acknowledges employers who have provided exceptional support to the Armed Forces community and Defence by going above and beyond their Armed Forces Covenant Pledges. 

Once you have signed the Armed Forces Covenant, you can self-nominate for a Bronze award as long as you promote yourself as being Armed Forces-friendly and are open to employing reservists, service leavers/veterans, cadet instructors and military spouses/partners.

Award holders receive an electronic certificate and logos to display on their website and stationery. 

Morrisons Utility Services with ERs Gold certificate

Through a three tier approach of Bronze, Silver and Gold awards, the scheme recognises the different levels of commitment provided by employers.  This allows the Ministry of Defence to publicly thank and honour those organisations for their support. 

Headquartered in Stevenage, Morrison Utility Services (pictured with their Gold ERS Award) employ more than 80 veterans and numerous reservists. They work tirelessly with businesses across several industries to help recruit military personnel.

They ran a social media campaign to recruit new military personnel into the gas industry. This involved placing candidates onto a training programme, giving them industry qualifications and longer term career prospects in an industry area where there is a skills shortage. The resulted in Morrison Utility Services employing 22 ex-service leavers.

Silver and Gold awards are bestowed to organisations meeting specific criteria. Advice and support is available from our dedicated Employer Engagement team

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How can our Regional Employer Engagement Director help you?

The Regional Employer Engagement Director (REED) is an impartial role, created by the Ministry of Defence, to make information and support available to employers of a member of the Reserve Forces.


Employers Abroad in Croatia

Kristina Carrington is your Regional Employer Engagement Director.

Kristina can guide you through the process of writing and tailoring your Armed Forces Covenant pledge. You decide how you want to support Defence People through your covenant promise.

Kristina has a great deal of experience working with companies of all different sizes and industries. she said: "The best covenants are those that are ambitious, include specific pledges and demonstrate an awareness of how your company can make a difference to the lives of those who serve."

If you wish to have your pledge co-signed by a member of the Armed Forces, Kristina can make the necessary arrangements.

Contact Kristina today to ask about advice and support with the pledge.  


Stan Hodges receives his Gold ERS

Working with Kristina, you can join our growing number of supportive employers who have received recognition from the Ministry of Defence.

Kristina can assist you with gaining recognition from the Ministry of Defence, taking you through the process of achieving Bronze, Silver and onto Gold recognition.  

Family-owned facilities management business CS Hodges created advocacy for Armed Forces Day and the Armed Forces Covenant. They won the hearts and minds of the people and with Kristina's assistance, they were awarded the Silver, then Gold ERS Awards.

Kristina and her team preserved the testimony of companies who received Silver recognition in dedicated booklets, from 2015 to present day. See what companies have said about achieving Silver ERS Award in 2020.


Employer support Kristina shares information explains mobilisation

Once you've become a supportive employer, you can enjoy the rewards of a mutually beneficial relationship with  Defence. 

View the Partnering with Defence leaflet to find out more about tangible benefits for employers.  

In the Armed Forces, people develop valuable leadership skills, teamwork, effective communication and organisational ability. Many will also be trained in trade-specific skills, such as first aid or driving. This ongoing development can lead to improved performance and less sickness absence in the workplace. 

Download Guide to Employing Reservists to explore the specific benefits employing a reservist.

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Frequently Asked Questions




Who can participate in the Armed Forces Covenant?

The Covenant can be adopted by a business or charitable organisation of any size, and from any industry.

What are the top reasons for signing the Covenant?

  • To show support for Britain’s Armed Forces
  • To get help to advertise your vacancies on free jobs boards aimed at service leaders, and
  • To be more attractive to high-quality service leavers and reservists.
  • To display the Armed Forces Covenant logo on your marketing
  • To access military-run leadership and team-building training

Who makes the decision on a Silver or Gold award?

When the nomination has been validated, it will be considered by a selection board at national level for Gold awards and regional level for Silver awards.  The selection boards will be chaired by a senior military officer and each nomination will be considered against the award criteria. Organisations selected for Silver and Gold awards will be notified in writing and invited to attend a presentation event.

What is the time-frame for nominations?

Employers may register for a Bronze award online at any time throughout the year. Nominations for Silver and Gold awards are also submitted online, closing dates are given on the website.

How long is an award valid?

The Gold and Silver awards will be linked to the year of the award.  It is expected that employers will actively reflect their status as an award winner for 5 years from the date of the award, although the award itself will continue to be listed on the website and be a matter of public record.

How can the MOD and the Armed Forces Community support businesses?

The Armed Forces Community can contribute real value to a business, both as employees, who bring a wealth of skills and experience, and as customers. The Covenant scheme encourages the Armed Forces Community to do their bit to nurture this two-way relationship.

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Join our growing number of supportive employers

Read the stories from some of our supportive employers who received a Gold ERS Award from the Ministry of Defence in 2020.

Based in Chelmsford , Essex, Network Training Partnership Ltd, are a specialist training company working across the emergency services, automotive, logistics and roadside industries, in addition to government agencies. Their relationship with Defence was instilled from day one.

Managing Director, Gary Tucker, says, “When we formed Network Training Partnership Ltd, a strong social responsibility programme was at the forefront of our plans.  We immediately signed the Armed Forces Covenant and were awarded Bronze as part of the Employer Recognition Scheme.  Now, to achieve the Gold award within our first years is something we are exceptionally proud of and is a testament and formal acknowledgement of the work we have put in to support the Armed Forces community.”

“We will continue to promote the AFC and ERC and we have numerous projects in the coming months that will offer free training and employment opportunities for veterans and service personnel.”

With 23 years’ worth of Army service behind him (with the Royal Electrical and Mechanical Engineers), Gary knows first-hand, the number of transferable skills military personnel can offer to a business. “The general public’s opinion has slowly changed over the years and forces personnel are now valued for the qualities they offer organisations.  In addition to exhibiting confidence and reliability, they bring with them a diverse range of skills and qualifications that can be adapted to meet the needs of most businesses.”

A number of NTP’s trainers are ex-military and according to Gary, they tend to excel at delivering training to the emergency services and are widely respected for their professionalism and standards. NTP have even started to adopt a ‘military style’ form of training delivery which has proved exceptionally popular.

The company’s support to Defence is not only reflected in their employees but in those they deliver training to. Through their contracts with The AA, RAC and Copart they have offered free training courses for both serving members and veterans.  Their new training contract with the RAC will further see free spaces offered to the military.

NTP have also just launched the Youth Assured Employment Programme that will offer 16-24-year olds employment and training opportunities in conjunction with the government backed Kick Start Scheme.

Paul Jarratt, a member of NTP’s training team says “I am exceptionally proud to be a member of NTP and I fully support the courses and programmes that the organisation has developed.  Supporting veterans is at the heart of what we do and it’s very rewarding to assist service personnel during their transition from the forces to civilian life.”

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Cranfield University recognised by the Ministry of Defence for their support to Defence People.

Professor Sir Peter Gregson, Vice-Chancellor of Cranfield University, commented: "Cranfield University has a proud tradition of supporting our Armed Forces and we have many reservists and former military personnel among our staff. It is crucial that we actively demonstrate support and flexibility to those making an invaluable contribution to our nation’s defence and security."

Gold award-holders demonstrate their support by employing staff from the defence community, actively communicating and projecting a positive image of defence to their partners and supply chain. Employees who volunteer for the Armed Forces are given the flexibility needed to plan and fulfil their annual training and mobilisation commitments.

Jon Stewart, Cranfield University’s Head of HR Operations, said: "Cranfield University is a world leader for defence and security education, so we are delighted to be recognised with this gold award. Our HR policies ensure we offer flexibility to current and former military staff and their families, and we greatly value the skills and hard work our Armed Forces’ colleagues bring to our University."

The University originally pledged its support to the Armed Forces scheme in December 2016, achieving Silver Employer Recognition in 2017 and re-signing the Armed Forces Covenant in February 2020. Cranfield University also recently recognised the achievements of forces veteran Captain Tom Moore with an honorary degree.

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Our NHS provide invaluable support to the Defence community and in recent years more of our local Trusts are providing innovative, structured programmes to support not only the military personnel they employ but those they treat as well.

The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust Chairman, Professor Steve Barnett, said “I am absolutely delighted that the Trust has been recognised for all of the hard work that they do in supporting the Armed Forces. We value all of our ex-serving staff members and are incredibly proud to regularly recruit ex-service personnel into the Trust.”

With a workforce of more than 2800, The Queen Elizabeth Hospital is an impressive hub of activity with seven main operating theatres (including two fully integrated endoscopic theatres), 500 beds, 28 wards, a dedicated West Norfolk Breast Unit and the midwife-led Waterlily Unit which provides expectant mothers with greater choice. Overall it serves a population of around 278,800 people who are living in three counties of Norfolk, Cambridgeshire and Lincolnshire.

The hospital have forged strong working relationships with RAF Marham and via the Step into Health programme are keen to promote employment from the defence community. For them, the transferrable skills into the NHS are clearly apparent – they have hierarchies, a frontline and a huge range of different roles.

QEH have employed a wide range of people with defence connections and all have been able to bring skills to their roles either from previous NHS employment or from their defence background. When recruiting a spouse or forces family member who may move in future, they are likely to be looking for a role that they can train into and take elsewhere. QEH offers that flexibility. Equally as forces families move to the area they may bring previous NHS experience from a previous deployment which can benefit the hospitals services, patients and community.

Veteran Chaz Scholefield is the Waste and Linen Services Manager at QEH. Having left the Army in 2003 she has worked in both Public and Private sectors. “When I joined the NHS it was apparent that there are significant similarities between both large organisations, as Multi-Disciplinary Teams are found everywhere and a sense of common purpose and a pride in doing the job is culturally embedded. Challenging issues are faced frequently, without the need for a great deal of fuss, so I am convinced ex-service personnel will always feel at home within the NHS.”    

“I believe that the Trust has benefitted from recruiting individuals from the defence community. There is still a long way to go but the more people we recruit, the more advocates we have within the Trust to encourage others to join.”

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Steven Rose, MD of Rose Builders, talks about the benefits of employing veterans, and his ongoing commitment to advocate for the ERS scheme in this fantastic video produced by the Defence Relationship Management team. 

Steven said: "Our HR Manager became aware of the AFC through the local college whilst supporting the Building Heroes programme they were running.  The college apprenticeship team were involved with the AFC and introduced her to the scheme."  

Their HR Manager attended the local college’s Building Heroes graduation ceremony and was immediately hooked! After speaking with the cohorts for that course, she passionately believed that Rose Builders could play a part in supporting the Armed Forces community. 

Rose Builders currently employ 1 Reservist, 1 Cadet Force Volunteer and 10 Veterans. Since 2018, three personnel have successfully transitioned to Rose Builders through the Building Heroes scheme, 2 starting apprenticeships with them. Their roles range from General Operatives, Apprentices (carpentry and brickwork) to Assistant Site Managers and H&S Managers.

The company also run a Forces Incentives scheme on their new homes, which is open to Regular and Reserves personnel, but Steven insists: "Every effort makes a difference! Don’t be put off by thinking that you have to make a big elaborate gesture. Individuals from the Defence Community bring with them a wealth of transferable skills, it really is worth exploring."

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The Milbank Group was recognised by the Ministry of Defence with an ERS Gold Award 2020

Andy Mayne, Group Managing Director of the Milbank Group said: Receiving the Gold Award means a tremendous amount to our Group and both its Senior Managers and staff that made it possible."

Andy added: "We have seen first-hand how by supporting our staff to continue their training and attend camps and exercises with the services delivers us on their return a sharp, committed and engaged individual that any organisation would employ. We will relish the opportunity to continue to improve on our achievements and ensure that we remain worthy of such an award.”

He explained: "We try and provide an atmosphere of engagement and communication with the line Managers of Defence employees, and encourage our Defence employees to talk to the remaining staff about their experiences, for example their enjoyment of their reserve commitment. We offer our reservists an additional 10 days paid leave on top of holiday allowance to accommodate for exercise training, along with enhanced flexibility for weekend camps."

Leo Crumpton-Taylor is a concrete works foreman for Milbank Concrete Products and a Staff Sergeant in the Army Reserve. Currently serving with 36 Signal Squadron based in Colchester, 43 year-old Leo has been an Army Reservist for the past 14 years. Like many, he longed for a new challenge, and life as an Army Reservist provided the physical and mental ‘fix’ that was much needed.

As a troop SSgt within his squadron, his main task is to look after the careers and welfare of the soldiers, assisting and coordinating troop administration. That guidance is based on Leo’s extensive Army career, that has taken him across the world, including a deployment on Op Herrick 8 (Afganistan) with 216 Parachute Signals Squadron. As part of that tour, he worked with the Afghan Police/Army and spent three months with the Medical Emergency Response Team (Helmand Province's combat air ambulance) as their radio operations force protection. He also joined the Regimental Leadership Department at Camp Dwyer; a forward operating base of the United States Marine Corps located within Helmand Province, Afghanistan.

Alongside his Army career, Leo works for Milbank Concrete Products as a post installation remedial works foreman. “Without a doubt, my employer values my role with the Army Reserve. The main benefit of being a Reservist is the self-discipline and organisational skills that I have developed. In turn, Milbank have always been very supportive of my activities and deployments, providing extra paid leave for training and exercises, and adapting my work requirements around my mandated weekend commitments as a Reservist. They are declared advocates of the Armed Forces Covenant and are proactive in recruiting from the Armed Forces community.”

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Ringway Jacobs awarded the Ministry of Defence Employer Recognition Scheme Gold Award 2020

Mike O'Neill, MD of Ringway Jacobs said: "We are a forces friendly employer who continuously strives to attract ex-military personnel to our organisation and supports reservists working within our organisation. Having already successfully employed a number of people from the forces, we recognise the value reservists, veterans and military families bring to our business, together with the transferable skill they bring to our work force."

Mike added: "This talent pool includes not only ex-military veterans and reservists but also cadet force adult volunteers and spouses of serving personnel, many of whom will demonstrate a can-do attitude, strong moral compass, ability to learn quickly and problem solving skills."

Since joining civil engineering company Ringway Jacobs in Chelmsford, 40 year-old Aaron also took on the challenge of being an Army Reservist with the Royal Signals – 36 Signal Squadron.

As a Site Agent for Ringway Jacobs, Aaron runs schemes for one of their clients Essex Highways; which entails everything from the construction of new bridges to installing drainage gullies. His civilian and military careers intertwine seamlessly and his skill set continues to grow. 

“I’ve gained a lot of leadership experience as an Army Reservist and learnt how to make decisions and remain calm in pressurised situations. This is something directly transferable to my work with Ringway Jacobs. I’ve also gained additional qualifications having undertaken trade training in Blandford (home of the Royal Signals) and am now a class three Signaller.”

Balancing a civilian and military career presents numerous challenges but Aaron believes the positives far outweigh the negatives. “I have to plan my entire year in advance! Ringway Jacobs are very supportive. They take an active interest in my Reservist role and allow additional paid leave for training purposes.”

Ringway Jacobs began their journey of Partnering with Defence by signing the Armed Forces Covenant and received the Ministry of Defence’s Employer Recognition Scheme Bronze Award, achieved the Silver ERS Award in 2019 and the Gold ERS in 2020.

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Start your Partnering with Defence journey today!

Take a look at some of the exciting events our supportive employers have taken part in.